Support
Hours of Support
|
Regular Hours |
After hours* |
Monday through Friday
7:30am to 5:30pm MST |
Weekdays 5:30pm-10:00pm
and 6:00am-7:30am MST |
|
|
Weekends/holidays
9:00am-9:00pm MST |
|
|
*additional technical assistance fees will apply |
Support
Direct
Telephone: 403.538.6658 or 877.979.3281
Email: support@cloudwerxdata.com
Self Service Portal
Cloudwerx customers can submit a support ticket electronically at
http://support.cloudwerxdata.com, should you require access please email
info@cloudwerxdata.com to request an account
and provide the following information:
- Name
- Clinic or company
- Phone number
- Email (requires shared email address)
Onsite Assistance
On occasions when onsite assistance for technical assistance is required, please
note unless it is an urgent matter, the Technical Specialist will be dispatched
during regular office hours. Please note, travel fees will apply.