Cloudwerx publishes and maintains its websites to help a variety of audiences locate
information. Cloudwerx is committed to providing our website visitors with the information
they are seeking in a manner that respects their privacy. This page summarizes how
Cloudwerx manages its websites in accordance with the rules established in the Alberta
Freedom of Information and Protection of Privacy (FOIP) Act.
Personal Information Management
Cloudwerx websites provide individuals with the opportunity to voluntarily supply
limited amounts of personal information (such as name, phone number, or postal or
e-mail address). Personal information is collected by Cloudwerx if you send us an
email or complete and submit an online form.
Information that you provide via email will be used to respond to your questions
or supply you with the information or materials that you have requested. Information
collected on our online forms will be used only for the purpose specified on each
form. Your information will not be disclosed to anyone except appropriately authorized
Cloudwerx personnel and contractors who need the information to fulfill your request.
Your information will be maintained in a secure systems environment and will be
kept only for the length of time necessary to fulfill the purpose for which it was
collected. In some cases, information you provide will only be collected and used
in non-identifying form.
Important Notice About "Cookies"
Cookies are small amounts of information that are distributed from some websites
to your web browser. Cloudwerx websites may create temporary session-based cookies
whenever you visit our sites. These cookies are automatically deleted by your computer
and our servers within an hour after your visit. Session-based cookies are necessary
for you to be able to log into certain sections of our websites.
To personalize your experience on our websites, certain features may depend on the
ability to automatically (see Automatic Collection of Non-Identifiable Information
below) issue a "persistent" cookie. Depending on your web browser version
and settings, you may be prompted with a question as to whether or not you want
to accept a persistent cookie. If you accept the cookies, you will experience full
website functionality and the cookies will be automatically deleted from your computer
in about 30 days, or sooner if you manually delete them. If you refuse to accept
these cookies, you will still have general access to most content and functionality
with our websites. You will be notified where this is not the case.
Important Notice About Information Sent Via the Internet
You should be aware that personal information you provide via the Internet might
not be secure until it reaches the Cloudwerx servers. If you are concerned about
sending your personal information to us via the Internet, please call Cloudwerx
at (403) 538.6659.
Automatic Collection of Non-Identifiable Information
When you browse our websites, read pages, or download information, we will automatically
collect a limited amount of non-identifiable information about your visit. This
information indicates a person’s activity on the site, but we will not know that
the person is you. This information includes:
- Access date and time;
- Internet domain (for example, "xcompany.com" if a private Internet access
account is used) and IP address (an IP address is a number that is automatically
assigned to a computer whenever someone is surfing the web);
- Type of browser, operating system and version used to access our site;
- Files viewed or downloaded;
- Pages visited; and
- Previous website address (if linked to Cloudwerx websites from another website).
We use this information to improve our websites – for example, we learn what type
of information is of most interest to our visitors and how many visitors we receive.
For site security purposes and to ensure that this service remains available to
all users, Cloudwerx uses software programs to monitor network traffic to identify
unauthorized attempts to upload or change information, or otherwise cause damage.
Except for authorized law enforcement investigations, no other attempts are made
to identify individual users or their usage habits.
In some areas of the Cloudwerx websites, you may be able to exercise control over
the security of your own information by registering and/or accessing/updating a
user account. Your user account will enable Cloudwerx to permit you access into
secure areas of the websites.
Privacy & Links to Other Websites
Cloudwerx’s websites contain links to other websites that provide useful information.
We are not responsible for the content and privacy practices of other websites you
may visit after you enter Cloudwerx’s websites. Cloudwerx also encourages you to
the accuracy, reliability and correctness of material and information found.
For more information about any of the policies described above or about our website
in general, please contact us:
Contact : Client Services